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IT Support Specialist


This is a Contract position in Roseau, MN posted February 16, 2021.

IT Support Specialist

BCforward is currently seeking highly motivated IT Support Specialist for an opportunity in Roseau, MN.

Title: IT Support Specialist

Location: Roseau, MN

Duration: Long term

Rate: Open

TOP SKILLS Communication & Windows 7 & Windows 10 1-3 years’ experience supporting an enterprise help desk


IT Client Support Specialist deploy and support the systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment.


Perform computer lifecycle upgrades

Assess and prioritize daily work based on outstanding Worldwide Service Desk issues

Ticket and time tracking using our ITSM solution, ServiceNow

Support of devices such as laptops, desktops, handheld barcode scanners, custom workstations, label printers, and other proprietary technology

Support of Windows based operating systems and Microsoft Office applications as well as other out of the box and developed software packages

Administration of Active Directory and O365 for all user and end-user system objects


Advanced knowledge of modern computer hardware, wired and wireless networking, handheld barcode scanners, IP phones, printers, and peripheral computer equipment required

Advanced knowledge of Windows 7, Windows 10, and server operating systems required

Experience configuring and maintaining laptops and desktops in an enterprise environment required

Experience with Microsoft Office 2016 and above, specifically Outlook, Word, Excel, and PowerPoint

Self-motivated with the ability to work independently and/or collaboratively with remote peers

Excellent communication and customer service skills required

2-year technical degree or equivalent experience preferred

1-3 years’ experience working in an enterprise helpdesk setting preferred

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Interested candidates please send resume in Word format Please reference job code 123826 when responding to this ad.

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