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Dental Office Front Desk Representative (13148-200)

American Dental Partners, Inc.

This is a Full-time position in Osseo, MN posted February 18, 2021.

Schedule:* Monday: 6:30 a.m. – 1:15 p.m.* Tuesday: 6:30 a.m. – 1:15 p.m.* Wednesday: 12:30 – 7:15 p.m.* Thursday: 12:30 – 7:15 p.m.* Friday: 6:30 a.m. – 2:15 p.m. (2/month)* Saturday: 7:30 a.m. – 1:15 p.m. (once/month September-May)A front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing (entry level admin team member).Essential responsibilities:* Answer incoming calls using proper telephone etiquette.* Check patients in and out.* Schedule/confirm patient appointments.* Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).* Collect all co-payments and past due balances on date of service.* Present financial policies and arrangements accurately to patients.* Facilitate effective patient flow using the proper callback system.* Identify, reference and apply insurance coverage and billing.* Perform basic computer functions.* Act in a professional manner.* Other duties as assigned.Required Skills* Demonstrate ability to assume Patient Services Representative’s essential responsibilities.* Demonstrate knowledge of effective scheduling.* Comply with protocols and standards.* Demonstrate and promote superior customer service skills.* Ability to multi-task.* Exercise basic knowledge of dental terminology.* Support corporate vision and strategy.Required Experience* Six months of similar job experience* High School Diploma or equivalent

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