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Front Office Coordinator

Express Employment Professionals NW Metro

This is a Contract position in Maple Grove, MN posted February 17, 2021.

Our client located in Maple Grove, MN is looking for a Front Office Coordinator to assist their customers with tracking orders and resolving any issues that arise. They need someone who is friendly with a good attitude and pays high attention to detail! Hours: 8:00am-4:30pm Monday-FridayPay: $16.00hr.Duties:Answer incoming callsAssist customers via email and phone with any questions regarding their orderAssist customers with quotes, order status, order entry, shipping processesAct with determination to settle any misunderstandingsAssist walk in customers and direct them to the proper departmentProvide excellent customer serviceReview and submit ordersPrioritize work to meet customer ship dates, including rush orders.Required:Detail orientatedProficient in Excel and working with spreadsheets1+ years of customer serviceGood verbal and written communication skillsB334

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