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Inside Sales Representative


This is a Contract position in Shoreview, MN posted February 17, 2021.

Job SummaryTSI provides trusted measurement, application guidance, and data analytics solutions that enable our customers to make informed decisions. For over 50 years our customers have relied on our products for a variety of critical applications, from environmental monitoring to occupational safety. Headquartered in the Twin Cities, we have sales offices throughout the world. We work closely with leading academic institutions and government agencies to insure the safety of people, the quality of manufactured goods, and the health of the environment.The TSI Health & Safety Division is a global leader in respiratory fit testing and dust monitoring solutions designed to protect human health. The Health & Safety Inside Sales position is for someone who is wired to do extensive outbound calling, emails, and social media as 75% of time will be focused on engaging in these activities with potential prospects and current customers.  Ideal candidate must be persistent, positive, and resourceful.Job Responsibilities:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strive to meet individual/team performance sales targets Sell Health & Safety products/services and identify new business opportunities almost exclusively through outbound calls, sending emails, and use of a variety of social media, bid alert boards, etc. Conduct frequent and regular follow up with prospects and install base, assign leads to appropriate Outside Sales Contact current customer install base to offer service, calibrations, trade ins, upgrades, and or set up an appointment with Outside Sales Communicate the benefits of H&S products with potential customers by providing product knowledge for initial evaluations Follow up on instrument inquiries and recent purchase to get immediate VOC feedback Assist with Quotes, bids, documentation for Health & Safety products Key account(s) management/coordinator (when required) Input data into CRM system including qualify leads and/or entering leads Work to keep Sales/Marketing Management informed of customer preferences and trends, and actions of competitors as a basis for recommending changes in strategies Train and mentor new staff members including development of outbound calling skills, call shadowing, and role play scenarios Follow all safety and guidelines, report unsafe conditions to supervisor Other duties as assignedBasic Qualifications: Required Education: Associates (or Technical) degree or equivalent experience is required.   Required Experience: 5+ years of Inside Sales experience (7+ years required if only equivalent experience) Proficient with Microsoft Office tools Experience making high volume outbound calls Experience with Customer Relationship Management (CRM) System Preferred Experience: Experience with a technical product Experience with Salesforce CRM software Experience with sale closing and revenue generating Knowledge, Skills and Abilities: Strong phone presence Active listener with strong customer service orientation Excellent verbal and written communication skills Ability to multi-task, prioritize, and manage time effectively High level of integrity and commitment to customer satisfaction Motivated and energized by working in a team environment Inquisitive problem solver with strong technical aptitudeLegally Authorized to work in the United States without sponsorship. EOE/M/W/Vet/Disability

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