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Account Manager Ii – Desk Based Sales

Lumen

This is a Contract position in Richfield, MN posted February 22, 2021.

*About Lumen* Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. *The Role* The Desk Based Account Manager II is responsible for sourcing, identifying and selling opportunities over the telephone. *The Main Responsibilities* * Telephone based Account Management of existing customer base. Must be able to formulate solutions and present persuasively and effectively while linking benefits to the client’s business objectives and needs. * Working to set sales targets maintaining call rate, revenue and talk time levels you will overcome objections confidently, making the most of every opportunity and working within strict quality and adherence guidelines. * Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. * Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company’s product technologies.To proactively manage own professional standards and development. To act as a role model, living the Level 3 values. * Quickly building rapport with customers, you will seek to understand their needs in order to provide the right solution for their business and ultimately close the deal. *What We Look For in a Candidate* * Sales Experience in a similar desk based sales role. * Ability in penetrating SME Customers to find decision makers through networking, cold-calling, email, Social Media etc. * Excellent communication skills and telephone manner * The ability to meet and exceed sales targets * Customer focus with the ability to positively close business opportunities via the telephone * Strong influencing and persuasive skills * Competitive nature. A results orientated, positive and determined attitude * Great relationship building and interpersonal skills * Salesforce.com CRM knowledge a plus *What to Expect Next* Requisition #: 241771 *EEO Statement* We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. *Disclaimer* The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

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