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Sleep Number: Senior Technical Product Manager

Sleep Number

This is a Full-time position in Watertown, MN posted December 14, 2020.

Position Purpose The Senior Technical Product Manager (TPM) is a product leader with a strong systems background who is responsible for managing one or more technology products that support Sleep Numbers core organizational functions and business operations.

The TPM understands the companys technologies at a deep level, and interacts with the business and software engineering teams to drive the strategy, execution and delivery of the product.

T his role is open to a remote worker, otherwise will reside at our Headquarters location in Minneapolis, Minnesota.

Primary Responsibilities Create product vision and roadmap, brings a product to life, and manages product operations Oversees the delivery of technology solutions with simple and intuitive user experiences; end-to-end, integrated business processes; and large-scale, complex business applications Act as the glue between business partners and technology organization.

Partners with stakeholders to understand strategy and objectives, and builds sustainable solutions to deliver the business outcomes Provide deep subject matter expertise on processes and systems, brings outside industry perspective, thought leadership, and best practices to drive the product strategy Develop user stories, process flows, design documentation, test plans and other relevant artifacts facilitating end-to-end solution delivery Explore new ways of improving existing products and services leveraging market trends Work with innovation and experimentation mindset.

Validates solutions using proof of concepts, and applies iterative, test and learn approach to drive continuous value Partner with Engineering, Architecture, Infrastructure, and other IT teams to plan, prioritize, and lead delivery on established timelines and budgets Provide product training for end users Key Performance Indicators Operational excellence of Sleep Numbers application platforms Deliver/enhance applications with high quality and customer delight Serves as mentor and coach to other team members Position Requirements Bachelors Degree in Software Engineering, Computer Science, or related fields required.

Masters Degree preferred.

Deep functional expertise with Customer Experience (Retail, Contact Center, Marketing) Deep understanding of the system functionality, capabilities and features of Siebel CRM, or other major CRM platforms Experience in creating user stories, mockups and UI designs Develop, collect, and utilize metrics that drive continuous improvement of products effectiveness.

Possess a strong understanding of information security and risk management principles.

Knowledge, Skills & Abilities Creative problem solver, with strong analytical skills Collaborative aptitude and experience working in a fast paced, ever-evolving environment Technical leadership experience on medium and large-scale initiatives is desired Experience working with agile/scrum methodology required Ability to organize, prioritize work, meet deadlines, and work independently Strong written and verbal communication skills across a variety of audiences, both technical and nontechnical Working Conditions Flexible availability required business needs may require work during non-core business hours Typical office environment, requiring at least 8 hours standing or sitting li-remote by Jobble

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