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Tradewinds Supervisor – *$500 Hire on Bonus

Treasure Island Resort & Casino

This is a Contract position in Red Wing, MN posted July 17, 2021.

* $500.00 hire on bonus is for new hires only and will be paid out after the successful completion of 90 days worked.

SUMMARY: To oversee the operations of Tradewinds. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
– Schedule, train, coach, and evaluate staff, and conduct performance reviews
– Direct daily work activities and inspect work for conformance to standards
– Establish and uphold quality, service, and cleanliness standards
– Address guest questions, complaints, or concerns in a courteous, professional manner
– Ensure transactions and cash-handling procedures are followed appropriately

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification
Required:
– 1 year supervisory experience

Preferred:
– High School Diploma/GED or equivalent experience

Skills
Required:
– Accurate and detail-oriented
– Highly organized and ability to adapt quickly to changing priorities
– Excellent verbal and interpersonal communication skills

Preferred:
– Computer skills – Microsoft Office (Word, Excel and Outlook) and Windows XP

Abilities
Required:
– Ability to work fast and efficiently, completing multiple tasks in a professional manner
– Ability to follow established dress code policies and practice good personal hygiene
– Ability to interact with guests, coworkers and management in a professional and courteous manner
– Ability to serve both internal and external customers
– Ability to speak in a clear, concise and pleasant voice

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